Our Approach

We approach our work with clients, not as a project or a collection of tasks, but rather a journey.  And our Roadmap to Success guides them on a path to drive greater efficiencies. Our Service Delivery model scales based on a number of factors, including complexity, budget and timelines, but follows core principles to ensure success.It is a hybrid approach, between waterfall and agile (we often refer to it as “wagile”) and strikes a balance between a requirements based project approach and one that is time-bound (ie. The number of sprints)

Asset 24

Structured process while maintaining flexibility.

Asset 30

Recognizes the need for effective Change Management

Asset 31

Tools to manage scope, time and budget to enable success

Asset 27

Consistent communications, ultimate transparency

Requirements

As the phase implies, this phase of the delivery model focuses on facilitating discussions to gain a detailed understanding of the purpose of the solution. Much of the discussions will focus on the needs of the organization, some of the current pain points and clearly defined measures of success. This information will then guide Summit to design a solution that aligns to the needs of the client.

Build

Our build phase follows an iterative approach (ie. Development sprints) and allows for adjustments to be made to the solution design and configuration. The benefits of this approach include:

  • Encourages solution discussions throughout the process
  • Establishes ongoing solution validation
  • Minimizes re-work

    • Delivery

    This phase prepares users and the solution for production use and includes such activities:

  • User Acceptance Testing
  • User Training
  • Data Migration